Last updated: October 23, 2026
Cixi Siyang Daily Necessities Co., Ltd. (“Cixi Siyang”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, submit an inquiry, request a quotation, place an order, or communicate with us.
1. Information We Collect
When you contact us or request a quotation, we may collect your name, company name, email address, WhatsApp or telephone number, country or region, product interests, estimated quantity, customization requirements, and the message or files you choose to provide.
We may also collect technical information automatically, including your IP address, browser type, device information, referring page, pages visited, cookie identifiers, and approximate location derived from your IP address. This information helps us operate, secure, and improve the website.
2. How We Use Information
- Respond to inquiries and prepare quotations.
- Discuss product specifications, samples, customization, packaging, production, and delivery.
- Process and manage business orders, payments, shipping, and customer service.
- Improve our website, products, and services.
- Send business or marketing communications where permitted and requested.
- Prevent fraud, misuse, and security incidents.
- Comply with legal, regulatory, tax, customs, and record-keeping obligations.
3. Legal Bases for Processing
Where applicable law requires a legal basis, we process personal information as necessary to take steps at your request before entering into a contract, perform a contract or fulfill an order, comply with legal obligations, pursue legitimate business interests such as responding to inquiries, improving services and protecting website security, or based on your consent for specific activities such as optional marketing or non-essential cookies. You may withdraw consent at any time without affecting processing already carried out lawfully.
4. Cookies and Similar Technologies
Our website may use essential cookies and similar technologies for security, site operation, and requested functions. It may also use analytics or third-party technologies, including embedded maps or communication tools, to measure performance or provide additional features. Where required by law, we will request consent before using non-essential cookies. You can manage cookies through any available consent controls and your browser settings, although disabling essential cookies may affect website functions.
5. How We Share Information
We do not sell your personal information. We may share information only with authorized employees, production and logistics partners, payment or IT service providers, professional advisers, and public authorities when reasonably necessary to provide services, fulfill an order, protect our rights, or comply with law. These recipients are expected to use the information only for the relevant purpose and protect it appropriately.
6. International Data Transfers
Because we serve customers worldwide, your information may be processed in China or other countries where our service providers operate. Privacy laws in those locations may differ from those in your country. Where required, we use reasonable safeguards and take appropriate steps to protect information in accordance with this Policy and applicable law.
7. Data Retention and Security
We retain information only for as long as reasonably necessary for inquiries, business records, order fulfillment, legal obligations, dispute resolution, and security. Retention periods may vary according to the type of information and applicable legal requirements. We use reasonable administrative, organizational, and technical measures to protect information, but no internet transmission or storage system can be guaranteed completely secure.
8. Your Choices and Rights
Subject to applicable law, you may request access to, correction of, deletion of, restriction of, or portability of your personal information; object to certain processing; and withdraw consent where processing is based on consent. You may opt out of marketing communications at any time by contacting us or using any unsubscribe method provided. You may also have the right to lodge a complaint with the data protection authority in your country or region. We may need to verify your identity before completing a request.
9. Automated Decision-Making
We do not use personal information to make decisions based solely on automated processing that produce legal or similarly significant effects.
10. Children’s Privacy
Our website and business services are intended for business users and are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so that we can review and delete it where appropriate.
11. Third-Party Links
Our website may link to or embed third-party websites and services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. Material changes may be communicated through the website or another appropriate method where required.
13. Contact Us
For privacy questions, requests, or complaints, contact Cixi Siyang Daily Necessities Co., Ltd. at siyangpillorganizer@gmail.com, call or message +86 13285612246, or write to No. 10-11, Niniutang Road, Shengshan Town, Cixi, Ningbo, Zhejiang, China.